Website Client Agreement

1. The agreement

This Website Client Agreement is between The Brayd Agency LLC, doing business as The Brayd Agency Studio ("we", "us"), and the person or business buying a website package ("you"). You accept it by checking the box at checkout and completing your purchase.

2. What we provide

The build: a custom website of up to 5 pages, with a contact form, click-to-call, Google Maps and a basic Google listing setup, designed for desktop and mobile, with 2 rounds of revisions. The care plan: keeping your site running, security and update checks, up to 2 small edits a month (text, photos, prices, hours, contact details) and email support within 2 business days. Unused edits do not roll over. New pages, redesigns, online stores, booking systems and other new features are quoted separately.

3. Fees and payment

Your first payment at checkout is the one-time website build fee plus your first month of care, at the prices shown at checkout. The care plan then renews automatically every month at the price shown at checkout until you cancel. Payments are processed securely by Wix. We will email you at least 30 days before any price increase applies to you.

4. Hosting, domain and ownership

Your website runs on your own Wix site plan and your own domain, which you pay Wix and your domain provider for directly. Once your build fee is paid, the finished design and content of your website are yours. If you cancel, your site stays on your Wix account; our care and edits stop.

5. Timeline and your part

We aim to launch about 1 week after we receive your completed project form, logo, photos and text. Delays in sending content or feedback move the timeline. If we haven't heard from you for 60 days during the build, we may close the project; the build fee is not refunded.

6. Cancelling and refunds

You can cancel the care plan anytime from your account. It stops at the end of the month you paid for, with no refund for that month. The build fee is non-refundable once design work has started. If we cannot start your project, we refund the build fee in full.

7. Your content

You confirm you own, or have permission to use, everything you send us, including logos, photos and text, and that it is lawful. You are responsible for the accuracy of your business information, prices and claims. We may show your finished website in our portfolio unless you ask us not to.

8. No guarantee of results

We build and maintain your website with care, but we do not guarantee any number of visitors, search rankings, leads, calls or sales. We are not responsible for outages, changes or problems caused by Wix, your domain provider or other third-party services.

9. Limitation of liability

To the fullest extent the law allows, we are not liable for any indirect, incidental or consequential damages, lost profits or lost business, and our total liability for any claim is limited to the fees you paid us in the 3 months before the claim arose.

10. Disputes

If something goes wrong, email us first and we'll work in good faith to fix it within 30 days. This agreement is governed by the laws of the State of Arizona, and any dispute will be resolved in Maricopa County, Arizona.

11. Changes

We may update this agreement by posting a new version here. Changes that affect your fees or rights apply only after we email you, and you may cancel before they take effect.

Privacy

We collect the details you give us at checkout and in our forms (your name, business, email, phone and project details) to build and care for your website, manage your account and contact you about your project. Payments are processed by Wix; we never see your full card number. We do not sell your information.